Freshdesk is a cloud-based customer support software.

Freshdesk is a customer support software that allows businesses to manage customer inquiries and issues through various channels such as email, phone, social media, and live chat. It offers features such as ticket management, automation, knowledge base, reporting, and integrations with other tools. Freshdesk aims to streamline customer support processes and improve customer satisfaction by providing a centralized platform for communication and issue resolution.

Settings

Domain

The URL of the Freshdesk account you want to connect to.

API Key

A unique key that grants access to the Freshdesk API.

User Agent

A string that identifies the client making the API request.

Start Date

The date from which you want to retrieve data from Freshdesk.