Gorgias is a customer service platform that uses AI to automate responses and streamline communication across multiple channels.

Gorgias is a customer service platform that integrates with various e-commerce platforms and uses AI to automate responses to common customer inquiries, freeing up support agents to handle more complex issues. It also allows for communication across multiple channels, including email, chat, social media, and phone, and provides a unified view of customer interactions and order history. Gorgias also offers features such as macros, templates, and rules to further streamline support workflows and improve response times.

Settings

Subdomain

The unique identifier for your Gorgias account.

Email Address

The email address associated with your Gorgias account.

API Key

The unique API key generated for your Gorgias account.

Start Date

The date from which you want to retrieve tickets.

Ticket View Page Size

The number of tickets to be displayed per page in the ticket view.