Helpscout is a customer service software that helps businesses manage their customer support interactions.

Helpscout is a cloud-based customer service software that allows businesses to manage their customer support interactions across multiple channels, including email, chat, and social media. It provides a shared inbox for teams to collaborate on customer inquiries, as well as automation and reporting features to streamline workflows and track performance. Helpscout also offers a knowledge base tool for businesses to create and publish self-service content for their customers. Overall, Helpscout aims to help businesses provide personalized and efficient customer support experiences.

Settings

Client ID

A unique identifier for the application connecting to the Helpscout API.

User Agent

A string identifying the application and its version.

Start Date

The date from which to retrieve data.

Client Secret

A secret key used to authenticate the application.

Refresh Token

A token used to obtain a new access token when the current one expires.