Zammad is an open-source help desk and customer support software.

Zammad is a web-based, open-source help desk and customer support software that allows businesses to manage customer inquiries and support requests across multiple channels, including email, social media, chat, and phone. It offers features such as ticket management, automation, knowledge base, reporting, and integrations with other tools. Zammad is designed to help businesses improve their customer service and support operations by providing a centralized platform for managing customer interactions and resolving issues quickly and efficiently.

Settings

Start Date

The date from which to start retrieving data from the Zammad API.

Api Base Url

The base URL for the Zammad API.

Auth Token

The authentication token required to access the Zammad API.

Stream Maps

A mapping of Zammad objects to destination fields in the destination system.

Stream Map Config

Configuration settings for the stream maps.

Flattening Enabled

Whether or not to flatten nested objects in the Zammad API response.

Flattening Max Depth

The maximum depth to which nested objects should be flattened.